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What Is Synchrony Bank Phone Number

What Is Synchrony Bank Phone Number

Synchrony Bank is a well-known financial institution that offers a wide range of banking services to individuals and businesses. As a customer, it is important to have access to their customer service department, and one of the most common ways to reach them is through their phone number. In this article, we will explore what Synchrony Bank phone number is, how to contact them, and why it is important to have this information readily available.

What is Synchrony Bank?

Synchrony Bank is an online bank that provides various financial products and services, including savings accounts, certificates of deposit (CDs), credit cards, and personal loans. It is a subsidiary of Synchrony Financial, a leading consumer financial services company based in the United States.

With over 80 years of experience in the industry, Synchrony Bank has built a reputation for offering competitive interest rates, excellent customer service, and innovative digital banking solutions. They serve millions of customers nationwide and have become a trusted name in the banking sector.

Why is Synchrony Bank phone number important?

Having access to Synchrony Bank’s phone number is crucial for several reasons:

  • Customer service: If you have any questions, concerns, or issues related to your Synchrony Bank account or any of their products, contacting their customer service department via phone can provide you with immediate assistance. Speaking to a representative can help resolve problems faster than waiting for an email response.
  • Account management: The phone number can be used to manage your account, such as updating personal information, requesting account statements, or making changes to your account settings. This convenience allows you to have full control over your banking activities.
  • Fraud prevention: In case you suspect any fraudulent activity on your Synchrony Bank account, contacting their customer service immediately can help prevent further unauthorized transactions and protect your funds.

How to contact Synchrony Bank?

There are several ways to contact Synchrony Bank, including:

  • Phone: The most direct and immediate way to reach Synchrony Bank is by calling their customer service phone number. The phone number for general inquiries is 1-866-226-5638. This number is available from Monday to Sunday, 7:00 AM to 12:00 AM ET.
  • Online chat: Synchrony Bank also offers an online chat feature on their website, allowing customers to communicate with a representative in real-time. This option is convenient for those who prefer typing their queries or concerns.
  • Email: If your inquiry is not urgent, you can send an email to Synchrony Bank’s customer service department. They typically respond within 24 to 48 hours.
  • Mail: For non-urgent matters, you can also send a letter to their mailing address. However, keep in mind that this method may take longer to receive a response.

Frequently Asked Questions (FAQ)

1. How do I apply for a Synchrony Bank credit card?

To apply for a Synchrony Bank credit card, you can visit their website or call their customer service phone number. The application process is typically straightforward and can be completed online.

2. What are the interest rates offered by Synchrony Bank?

Synchrony Bank offers competitive interest rates on their savings accounts and certificates of deposit. The specific rates may vary, so it is recommended to visit their website or contact their customer service for the most up-to-date information.

3. How can I access my Synchrony Bank account online?

To access your Synchrony Bank account online, you can visit their website and log in using your username and password. If you haven’t registered for online banking, you can easily create an account by providing your personal and account information.

4. What should I do if I forget my Synchrony Bank online banking password?

If you forget your Synchrony Bank online banking password, you can click on the “Forgot Password” link on the login page. Follow the instructions provided to reset your password and regain access to your account.

5. Can I deposit checks into my Synchrony Bank account using a mobile app?

Yes, Synchrony Bank offers a mobile app that allows you to deposit checks remotely. Simply download the app, sign in to your account, and follow the instructions to deposit your check using your smartphone’s camera.

6. How can I report a lost or stolen Synchrony Bank credit card?

If your Synchrony Bank credit card is lost or stolen, it is important to report it immediately to prevent unauthorized charges. You can contact their customer service phone number and inform them about the situation. They will guide you through the necessary steps to protect your account.


Synchrony Bank is a reputable financial institution that offers a range of banking services to individuals and businesses. Having access to their phone number is essential for customer service, account management, and fraud prevention purposes. By contacting their customer service department, customers can receive immediate assistance, manage their accounts effectively, and protect their funds. Additionally, Synchrony Bank provides various contact options, including phone, online chat, email, and mail, to cater to different customer preferences. By utilizing these contact methods, customers can ensure a smooth banking experience with Synchrony Bank.