Everyone knows that no one wants a salesperson or door-to-door salesman visiting their home. Most of the time, this is when you just want to close the door and ignore them altogether. But sometimes people find themselves locked into a conversation with the salesperson, so it’s important to know what to do in these situations.
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Don’t let them into your home
Whether they’re selling products or services, door-to-door salespeople are notorious for being pushy, unprofessional, and in some cases, downright rude. Far too often, they won’t take no for an answer and may even resort to bullying tactics to get you to sign on the dotted line.
Don’t let them into your home. If a salesperson shows up at your door and asks if he can come in and discuss his product, simply say “No thanks.” You’re under no obligation to let him inside your house or even talk to him. Buyers often feel more comfortable saying “no” when they can close the door in a salesperson’s face.
Use a script to turn them away
If you don’t want to deal with a salesperson, make it clear right away. If you have an answer prepared before the doorbell rings, you won’t struggle for words when the salesperson arrives. Having a script ready will also help if you’re nervous or uncomfortable because they’ll start talking as soon as they hear your voice. Here’s an example script (feel free to modify it):
“I’m actually not interested in any products or services today.”When you say this, don’t wait for a response. End the conversation immediately and shut the door. It doesn’t matter whether your unwanted guest protests or tries to make a counter offer; if you don’t want anything, there’s no reason to get into a discussion about it. You can also open the door just enough to peak out and repeat your message so that you don’t even.
Make sure your door is locked before letting them in
First things first: Make sure your door is locked before letting them in. Some salespeople have been known to apply more pressure once they’re inside your home. Once they are inside, make sure you get their name and the company they work for. If they don’t volunteer this information, ask for it.Also, know that you have the right to refuse a salesperson entry into your home under the Consumer Protection Act (CPA). You are not required to listen to or accept any offers or contracts that may be presented to you.
Ask for identification, and take note of the information
Don’t invite them in if you’re not interested. You don’t have to be rude, but you also don’t need to be a captive audience. If you’re busy or just not interested, you can decline the visit. In fact, that’s the best way to handle a salesperson at your door politely decline. And don’t feel like you have to say why; just say “No thank you” and close the door.Ask for identification, and take note of the information. A good salesperson will be happy to share their name, company and even a business card.
If they seem reluctant about sharing this information, that’s a red flag. Just as with anyone else knocking on your front door, remember that if you feel uncomfortable, don’t let them into your house.Be wary of high-pressure tactics and time limits. A good salesperson will give you time to think about it or make a decision before buying anything, so someone who is pressuring you to sign or pay for something immediately should raise questions about their intentions.
Ask whether they are familiar with your neighborhood’s no-soliciting policy
If you see a salesperson coming up your driveway, you might be tempted to make a dash for the bathroom and pretend that nobody’s home. But it’s not always easy or possible to avoid these door-to-door encounters. What can you do if you find yourself face-to-face with an unwelcome salesperson?Check your local laws for restrictions on door-to-door sales. Some cities ban solicitation during certain hours and some ban it altogether in certain neighborhoods. Ask whether they are familiar with your neighborhood’s no-soliciting policy.
Most people don’t want to be rude, but there’s no reason you have to invite anyone into your home, even if they’re just trying to sell you something innocuous like a newspaper subscription. If they insist, ask them to leave immediately and tell them you’re calling the police. Or just call the police on their behalf: Even if they have a right to be there, sometimes their presence may violate your local crime prevention ordinances.
Politely ask that they leave your property after completing your transaction
You have the right to refuse a salesperson’s offer and ask them to leave your property. It doesn’t matter if the salesperson has already started their pitch or not. You don’t have to give any reason for your decision. In most cases, the salesperson will simply leave and move on to another home. You don’t have to sign anything.
If you want a salesperson to leave, don’t sign anything unless you’re sure you want the product being offered. Purchase agreements are legally binding contracts that can be very difficult and expensive to get out of later on. Telemarketing calls are different. Under federal law, telemarketers must use a “do-not-call” list when making random, unsolicited calls for commercial purposes.
Conclusion
Fortunately, there is a basic script to follow when strangers visit your home, with the same general elements for everyone. Of course, every salesperson will have his or her own approach and style, but following a few simple guidelines can help you get through the situation.
