Factory resets can solve many problems that may be preventing you from connecting to your speaker.
A factory reset restores the Home Speaker to its original state and wipes out all the personal information on it. A factory reset might not erase some kinds of personal information, such as an earlier owner’s stored music or video files, but you can easily remove those files after a reset. You can also use a factory reset to solve minor problems with your Home Speaker.
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Press and hold the Mute button on the rear of the product for 10 seconds
Perform a factory reset only if you have difficulty connecting the device to your home network or it fails to find the update. A factory reset will erase all stored content and settings, including your presets and Wi-Fi® connection settings. You’ll need to reconfigure the product after a factory reset.
To perform a factory reset:
Press and hold the Mute button on the rear of the product for 10 seconds. When you release the button, all four lights above it will flash briefly. The lights will then remain off and you’ll hear a short confirmation tone.
Press the factory reset button and hold it for 10 seconds. Wait 5-10 seconds after unplugging your speaker and then plug it back in. Factory reset will start automatically. The LED will remain red until the reset process is complete, at which point it changes to white and the speaker reboots.
While still holding down the Mute button, unplug the power cord from the back of the product or from the wall outlet
Do not unplug the power cord while the product is updating. Doing so may cause the update to fail, requiring you to repeat the update process.
1. Turn off your Bose Home Speaker 300 by pressing the Power button on top of the product.
2. While still holding down the Mute button, unplug the power cord from the back of the product or from the wall outlet.
3. Continue holding down the Mute button until all four status lights are lit and remain lit (approximately 20 seconds) and then release. The four status lights will begin alternating between white and amber at this point.
4. After approximately 60 seconds, all four status lights will blink white in unison three times to indicate that a new firmware update has been found and is being downloaded to your product. The four status lights will then disappear, indicating that a new firmware version is being installed on your product.
5. After approximately two minutes, all four status lights will reappear and remain lit white, indicating that your product has successfully updated its firmware and is ready for use.
Wait 5-10 seconds after unplugging your speaker and then plug it back in
If it’s been a while since you’ve set up your Bose Home Speaker 300, or if you need to restore it to factory settings, here are the steps you’ll need to follow.
If your speaker is unresponsive or won’t power on, try resetting it first:
1. Connect your speaker to a wall outlet using the included power adapter and power cord.
2. Press the Mute button and hold for about 10 seconds until both the Status light and Wi-Fi light are flashing (amber).
3. Disconnect power from your speaker (remove the power cord from the back of the product).
4. Wait 5-10 seconds after unplugging your speaker and then plug it back in.
If you still can’t connect to Wi-Fi network or control your speaker using the Bose Music app, try resetting it back to factory settings:
1. Connect your speaker to a wall outlet using the included power adapter and power cord.
2. Press and hold both the Volume down button (-) and Bluetooth/Multi source button for about 10 seconds until both the Status light and Wi-Fi light are flashing (amber).
3. Disconnect power from your speaker (remove the power cord from the back
Release your finger from the Mute button when you hear a double-beep and a countdown timer will be displayed by the top LED bar on your speaker.
To reset your Bose Home Speaker 300, press and hold the Mute button on top of your speaker for ten seconds. Release your finger from the Mute button when you hear a double-beep and a countdown timer will be displayed by the top LED bar on your speaker.
Once the countdown timer has completed, all settings will be restored to factory defaults, so you’ll need to reconfigure them if you’ve made changes (such as setting up Amazon Alexa).
Bose Home Speaker 300 Simple Restart
To perform a simple restart on your Bose Home Speaker 300, hold down the Mute button until you hear a beep and then release it. You will see a double flash of white light from the LED bar at the top of the speaker and the voice prompt will say “restarting”.
To perform a full factory reset on your Bose Home Speaker 300, press and hold down both Volume Up and Volume Down buttons simultaneously for 10 seconds or until you hear a double beep.
Conclusion
All the steps in this guide are compatible with Bose Home Speaker 300, the number of steps may vary on different devices. We hope that you have managed to complete the factory reset successfully and you are now ready to connect your Bose device to Google Home using Bluetooth. If you still have any questions or concerns following this guide then please leave a comment below and we will be more than happy to help.
